SAP Knowledge Base Article - Public

2523462 - Error: "The Data Services Request has been understood but is not supported by the processor"

Symptom

You receive below error while fetching notes/attachments for an object from Odata Service:
The Data Services Request has been understood but is not supported by the processor

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

Use following URL:

https://myXXXXXX.crm.ondemand.com/sap/c4c/odata/v1/c4codata/TaskNotesCollection or
https://myXXXXXX.crm.ondemand.com/sap/c4c/odata/v1/c4codata/OpportunityNotesCollection

Cause

Direct entity set read of TextCollection/Notes, Attachments and Service Point Location Address is not supported.

Attachments and Notes are attached to an object (Master/Transactional) and should be read with reference to that object via navigation.

Resolution

Instead use:

https://myXXXXXX.crm.ondemand.com/sap/c4c/odata/v1/c4codata/TaskCollection('Object ID')/TaskNotes or

https://myXXXXXX.crm.ondemand.com/sap/c4c/odata/v1/c4codata/OpportunityCollection('Object ID')/OpportunityNotes

https://myXXXXXX.crm.ondemand.com/sap/c4c/odata/v1/c4codata/ServiceRequestServicePointLocationAddress('Object ID')/ServiceRequestServicePointLocationAddress

This is an Enhancement Request, please use Influence Forum link below to add this requirement in the C4C System:

https://influence.sap.com/sap/ino/#/campaign/903

Keywords

Der Data-Services-Request ist syntaktisch korrekt, wird aber nicht vom Prozessor unterstützt, Notes, Attachments, Odata , KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Cloud for Customer add-ins all versions