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2523307 - Slowtransmit times Agentry and SMP 3.0 when using a SQL backend

Symptom

  • No Agentry Error 14 when this slow transmit is occuring
  • Delay is up to 30 seconds to a minute for each transaction
  • The Agentry Editor design system connection is SQL for this application
  • SAP SMP 3.0 Agentry client transmit is slow after a SQL database commit 
  • The delay can occur with small data or large data so it is not data size dependent
  • Overall sync time causes 30 - 60 minutes delay after multiple database transactions
  • Logs shows the following:
    • Log 1: User * is busy. Skipping keep alive message. Retry attempt in 1 second.
    • Log 2: ..\agentry\netmsg.cpp#280:NetMessage::respond
    • Log 3:

      ~~~~~~~~~~~Start Here~~~~~~~~~~~~~~~~
      Java exception occurred: java.net.SocketException: Connection reset by peer: socket write error
      at java.net.SocketOutputStream.socketWrite0(Native Method)
      at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:109)
      at java.net.SocketOutputStream.write(SocketOutputStream.java:153)
      at sun.security.ssl.OutputRecord.writeBuffer(OutputRecord.java:431)
      at sun.security.ssl.OutputRecord.write(OutputRecord.java:417)
      at sun.security.ssl.SSLSocketImpl.writeRecordInternal(SSLSocketImpl.java:864)
      at sun.security.ssl.SSLSocketImpl.writeRecord(SSLSocketImpl.java:835)
      at sun.security.ssl.AppOutputStream.write(AppOutputStream.java:123)
      at sun.security.ssl.AppOutputStream.write(AppOutputStream.java:138)
      at org.apache.coyote.http11.upgrade.UpgradeBioProcessor.write(UpgradeBioProcessor.java:61)
      at org.apache.coyote.http11.upgrade.UpgradeOutbound.write(UpgradeOutbound.java:44)
      at org.apache.catalina.websocket.WsOutbound.doWriteBytes(WsOutbound.java:477)
      at org.apache.catalina.websocket.WsOutbound.writeBinaryMessage(WsOutbound.java:185)
      at com.sap.mobile.platform.server.agentry.impl.CommunicationChannel.write(CommunicationChannel.java:169)
      ~~~~~~~~~~~~end~~~~~~~~~~~~~~~~~~~~


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Environment

  • SAP Mobile Platform 3.0
  • Agentry Application with Backend SQL connection (Ex: Oracle)

Product

SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0

Keywords

"SMP Oracle","SMP Agentry SQL","SQL Backend Agentry","Agentry Work Manager slowness","Agentry sync to backend slow","Agentry client slow","Database slow","User * is busy. Skipping keep alive message. Retry attempt in 1 second." , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , Problem

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