Your Supplier uses different rounding decimals than you, resulting in a different total amount in the Supplier invoice.
You need to round the values in the Supplier Invoice to match the actual invoice sent by the Supplier.
Reproducing the Issue
- Go to Supplier Invoicing work centre.
- Go to Invoices and Credit Memos view.
- Show All documents.
- Find supplier invoice
- Select Edit.
The Total Gross Amount isn't a round number, but the Customer needs to round it off to match the Supplier's real invoice.
As mentioned in the Case document 2217327, the currencies are standardised according to ISO code list 4217 and the rounding value cannot be changed.
You can use one of the following workarounds in order to solve this rounding issue:
- The Values can be rounded off at Item level. It would result in a Price Variance exception if the items have a Purchase Order reference, but this can be accepted to post the Invoice. In the fine-tuning activity Supplier Invoice Exceptions, under Price Variance, you can maintain a tolerance for Price Variance if the exception needs to be avoided.
- Instead of creating new item lines, you can maintain a deduction/surcharge amount. To avoid the tax difference, you can manually change the calculated tax amount under the Taxes tab in the General tab of the invoice.
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