When you use basic search in the Leads object work list (OWL), you are wondering which fields will be looked up to impact the result list.
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales work center.
- Go to the Leads view.
- In the Leads OWL, input XYZ in the basic search place (XYZ represents your search input).
You will get the result list of the leads matching your search parameters. You would like to know which fields were looked up to impact the results.
Using basic search in the Leads OWL, the system will not search for all the fields, but some particular fields.
The system will search for the fields as below:
- Plus those extension fields which are showing in the advanced search.
LEads, search, basic, OWL , KBA , LOD-CRM-LM , Lead Management , How To