SAP Knowledge Base Article - Public

2519353 - How to transfer document from one activity to another in Onboarding


Candidate Onboarding documents are associated with the wrong ID number

Customer want to transfer the document from one account ID to the other


SAP SuccessFactors Onboarding - Document Center


When an activity is completed in ONB we send documents to DOC Center as indices fields, indices fields cannot be modified, even when you update the activity in ONB. This will not affect document in DOC Center.

When you have two records in ONB for same candidate but you have different candidates IDs, re-indices cannot be done, but you can do the following:

  1. Download all forms for candidates;
  2. Delete document in DOC Center;
  3. Upload document again and at this time select the candidate you want the form to be related to. This is a manually done activity


See Also

 2476398 - Update Indices button in DocCenter - Onboarding


Transfer documents Document Center Different candidate IDs , KBA , LOD-SF-OBD-DOC , Document Center, Documents , Problem


SAP SuccessFactors Onboarding 1608