As SAP Jam is a cloud based product customers do not have direct access to their database.
Can I request access to my companies SAP Jam instance database?
For various reasons you may wish to have access to your SAP Jam database (for example, export records for analyses/reporting).
- It is not permissible to access your database. SAP Jam uses a multi-tenant architecture, which means all customers share a common database within a given data center.
- SAP therefore can't allow customers access at the database level.
It is possible to create multiple reports via the use of the reporting API.
Please see https://help.sap.com/viewer/p/SAP_JAM_COLLABORATION which contains a link to:
- The 'SAP Jam OData API Documentation', an interactive API reference for testing the SAP Jam API
- The SAP Jam Collaboration Developer Guide
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