A Lead cannot be accepted or declined without a reason; the specific reason should be mentioned in the Reason Code field without which a warning message should pop up.
SAP Hybris Cloud for Customer
leads, conversion, status, reason code, pop-up message, warning , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , LOD-CRM-LM , Lead Management , How To
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.