SAP Knowledge Base Article - Public

2515215 - Inactive Item Will Not Be Removed from Curriculum Assigned to Users

Symptom

If an admin deactivates the Learning Item and if the same item is a part of a curriculum assigned to a user, then the system is still showing the Curriculum with the inactive item to be completed by the user

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Assign Curriculum to a user which has a requirement pool defined in it
  2. As an admin deactivate one of the ITEM in the curriculum
  3. Login as user and you will still see the in-active ITEM appearing on the Curriculum assigned to user

Resolution

  • Inactive items will not show to the user (learning plan) as they cannot interact with it, but they can be seen in the curricula (curricula tile > access the curricula
  • If you are deliberately making the inactive item part of the curricula requirements, it will still show up as it is still required for completion criteria until removed


Note: As per system design if we deactivate an ITEM and if it exists in the curriculum then the system will still show the curriculum with the inactive ITEM. In such scenarios, Admin should remove the ITEM from the curriculum

See Also

Curricula Requirements Show Inactive Items: How to Configure

Keywords

SF, success factors, LMS, Inactive ITEM from Curriculum, Curriculum incomplete with inactive ITEM in it, LRN-8812 , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-APM , Automatic Processes , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-CUR , Curricula , Problem

Product

SAP SuccessFactors Learning all versions