SAP Knowledge Base Article - Public

2513065 - How to Reassign Offer Approvals - Recruiting Management

Symptom

  • User who is assigned as an approver in the Offer Approval workflow, is on vacation and is not able to approve the offer. Therefore, Offer Approval must be reassigned to another user who can approve the offer.
  • How can this offer be reassigned?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Resolution

Users with proper permissions can not only reassign the current approver of an Offer, but they can reassign any of the other approvers in the same workflow. The newly assigned approver has to be an Active user in the system.

Please Note: Requisition that the offer is tied to must be opened. You cannot reassign a pending offer for a closed requisition, it will not show up in this tool.

Prerequisites

Permissions for Reassigning Offer Approvals:

–RBP: In Admin Center -> Manage Permission Roles -> Permission… -> Administrator Permission ->Manage Recruiting -> select the checkbox for Reassign Offer Approvals;

–Non-RBP: In Admin Center -> Manage Recruiting Administration -> select the checkbox for Reassign Offer Approvals

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How to reassign an Offer Approval:

  1. Admin Center;
  2. Recruiting;
  3. Reassign Offer Approvals

 

2017-08-01_16-21-13 Edited.jpgNew page includes possibility to find current user and to reassign it to a new user.

Note:

Search field –  Find Pending Offer Approver: will not only find active but also inactive users.

Search field – Reassign Offer Approvals to: will only find active users; target user cannot be inactive.

reassign offer1.PNG

  • When a current offer approver is entered, the table will display all offer approvals where s/he is the current offer approver.

reassign offer2 Edited.PNG

  • After clicking on Reassign button, a confirmation pop-up comes up. 

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  • This pop-up gets displayed after clicking on Yes button on the confirmation pop-up.

Note: Once the offer approvals are reassigned, then also the To Do list items will be removed from the old user and be assigned to the new user; the new user will receive a mail notification

E-mail summary of what was done (meaning the changes) is also sent to the admin.

See Also

2082171 - How to reassign job requisitions - Recruiting

Keywords

Offer; Offer Approval; Reassignment; Route Form; Offer Stuck with Inactive User; v4admin; Route Offer; , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To

Product

SAP SuccessFactors Recruiting all versions