SAP Knowledge Base Article - Public

2512373 - People profile displaying incorrect photo

Symptom

The profile photo is not being placed properly despite adjusting it in people profile.

Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.

Environment

Successfactors People Profile

Resolution

  1. The profile photo is not being placed properly despite adjusting it. Profile photo doesn't get placed properly. Still the head remains cropped.
  2. In Employee profile V12, the photo is displayed as the ratio of 180*240, so it is recommended this ratio on the page.
  3. In people profile, the photo is cropped into circle, so there is no recommendation. But normally, if user upload a normal picture without performing the crop result, he can upload any dimensions.
  4. Generally If a user wants to make sure the face of people displayed in the cropped scope, he need to provide the original photo with the people face in the center for a better crop result.

Keywords

Incorrect display of the profile photo in people profile , KBA , profile photo in people profile , LOD-SF-EP-PP3 , People Profile (PP3) , Problem

Product

SAP SuccessFactors HXM Suite all versions