You have created Custom withholding taxes via add-on for Non-Localized countries but system is not picking the Withholding tax automatically when supplier invoice is created for few non-localized countries.
Reproducing the Issue
- Go to work center Supplier invoicing
- Select view Invoices and credit memos
- Search for relevant invoice
- Select edit and navigate to Items
- Select Taxes tab
The withholding tax field is empty
The country code which is maintained in the Decision tree for that particular country is incorrect.
Due to this content mismatch, the system is not able to determine the withholding tax for that country even though it works for other countries.
Please descope and activate the PDI solution again with correct content
Supplier Invoice Custom Withholding tax , KBA , non-localized countries , supplier invoice , custom tax , AP-TTE-TC , Tax Calculation , Problem