SAP Knowledge Base Article - Public

2511422 - Logo is not loading on the panel, Onboarding Time Out

Symptom

  • The images added to panels cant be displayed under candidate processing the step
  • Logo is not replicating on the preview panel
    API7.PNG

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding - 1.0

Cause

Incorrect link is set up for Logo picture

Resolution

  1. Go to the panel
  2. Title
  3. View the link setting
  4. Source
  5. The link that contains LogoStream will give the time-out error when Candidate trying to process NES step.
  6. LogoSteam mean that only authorized person can see the logo. Please correct it to Logo.
  7. You can use following link to set up Logo
    link.png

Keywords

Panel, Logo, Time out, Link settings , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem

Product

SAP SuccessFactors Onboarding 1608