SAP Knowledge Base Article - Public

2509744 - Offer Letter with eSignature (DocuSign)


Candidate logs into the external career site to view online offer. Candidate click on "Accept & eSign" and choose "Other Action" > "Finish later" The status in My Offer is showing as "Accepted" even if the candidate did not electronically sign the offer letter.  

GIC esig.PNG


This is the expect behavior.

Once online offer is sent to the candidate and the candidate accesses the same offer from his account, he will see a 3 tabs :

Accept & esign

Decline Offer 

Email recruiter

Accept Online offer.PNG

For accept & sign there is a message right below the tab that says "By clicking accept offer you understand and agree to the terms of this offer."

There fore as soon as the button Accept & esign is clicked there is tab behind that shows accepted. After the docusign pop up opens up and you click finish later and access the offer page in your candidate account, the offer status shows pending and towards the right you will still have a tab "esign" to access your offer


Online Offer Docusign , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem


SAP SuccessFactors HCM Core 1705