SAP Knowledge Base Article - Preview

2509655 - Email Notifications sent manually are not received by end users

Symptom

When the LMS admin tries to send a user mail notification manually via User > Actions > Send Notification, those notifications (also known as ad hoc notifications) are never received by end users.

However email notifications triggered by APM can be received with no issue.


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Environment

SuccessFactors Learning Management All versions;

Product

SAP SuccessFactors Learning all versions

Keywords

Send Notification, Send Notifications wizard, ad hoc notifications, From, Spoof mail, From , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-NOT , Notifications , Problem

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