- You have enabled SAP CRM Multi-Chat in Contact Center, but you are still unable to have multiple chat sessions opened to an agent
- You cannot see mutliple chat tabs in the Communication Desktop
SAP Contact Center 7.0
Business Communication Management, CCtr, SCC, Contact Center, CCI, CRM-CCI, CDT, ECF, Multi Chat, Multi-Chat, Chat, ECF, Maximum Number of Sessions , KBA , CRM-CCI , Contact Center Infrastructure , How To
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