State values in set up job board options appearing in special characters
SuccessFactors BizX - Recruiting Management(RCM)
Reproducing the Issue
1. Login to instance
2. Navigate to Admin Centre> Set up job board options> Country and state/province set up values> Custom Select > Search state ‘Haryana’ or any other states having special characters
3. You can see special character in the name of the states like Haryana, Maharashtra, Tamil Nadu, Bihar etc.
This is an expected behavior as same decoding special characters are displayed in all releases.
These values are not coming from pick list but from message files having UTF-8 encoding used in all the state and country names.
UTF-8 is an ASCII-preserving encoding method for Unicode (ISO 10646), the Universal Character Set (UCS). The UCS encodes most of the world's writing systems in a single character set, allowing you to mix languages and scripts within a document without needing any tricks for switching character sets.
That is the reason, we are seeing the UTF-8 symbols in the country and state names.
Tamil Nadu is encoded as Tamil N\u0101du
Maharashtra as Mah\u0101r\u0101shtra
Haryana as Hary\u0101na
Set up job board options Special charater in states/countries , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem