In this article, we will demonstrate the settings for the function of sending an Email when saving a transaction via rule policy in CRM IC.
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- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
CL_CRM_SMF_POLICY, EVALUATE, CL_CRM_SMF_ACTION_MANAGER, IF_CRM_SMF_ACTION_MANAGER~EXECUTE, crmv_ic_eventsd, CL_CRM_ERMS_RULE_FISCON_BASE, IF_CRM_ERMS_RULE_FIS~GET_VALUEHELP_TAB, GET_DDLB_VALUEHELP_TAB, AH_SEND_EMAIL, CL_CRM_IC_AH_OUTGOING_EML, GET_BP_INFORMATION, CRM_IC_APPL_RM_ALERT(027), CRM_IC_APPL_RM_ALERT(013), No business partner confirmed; e-mail not sent, No e-mail address for confirmed business partner; e-mail not sent, , KBA , CRM-IC-RDI , Rule-Driven Interactions , CRM-IC-BF , Basic Functions for Business Transactions , How To
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