SAP Knowledge Base Article - Public

2505553 - Basic Authorization cannot be used in a SSO enabled Successfactors instance


  • Your Successfactors instance is Single Sign On(SSO) enabled
  • You are trying to authenticate on the API server using "Basic Authentication" with this user




 When SSO is enabled, the user cannot use Basic Authentication


  • A partial workaround is available through a feature called partial org sso for App login.
  • Users who have been assigned the permission "Manage Integration Tools --> Allow Admin to Access OData API through Basic Authentication" from the Manage Permission Roles can log in using a password into the SuccessFactors system, even if they are an SSO user(after enabling the partial SSO feature).
  • Note: Basic Authentication should be used only by users who need administrative access for system-to-system data integration(In the SSO enabled instance).


  • Basic auth not allowed in SSO enabled instance
, KBA , LOD-SF-INT-API , API & Adhoc API Framework , LOD-SF-INT , Integrations , LOD-SF-INT-ODATA , OData API Framework , Problem


SAP SuccessFactors HXM Core all versions