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2504717 - SAP Host Agent error: Unable to open sumjava_connectivity

Symptom

  • While preparing to do an upgrade, using the Software Update Manager(SUM) , the execution of SAPHostAgent ends in error.
  • On the ..hostctrl/work/sapstartsrv.log log file, you can find the following error messages similar to:
 (2: No such file or directory) [SLPProxyHand 681]
[Thr 139926711346944] *** ERROR => SLPProxyHandlerFactory::ConnectContext called but ctx->operationID is NULL [SLPProxyHand 506]
[Thr 139926711346944] *** ERROR => Unable to open /usr/sap/$[SID:#required]/SUM/sdt/param/sumjava_connectivity [resolved as /usr/sap/slui/SUM/sdt/param/sumjava_connectivity]
(2: No such file or directory) [SLPProxyHand 681]
[Thr 139926708705024] *** ERROR => SLPProxyHandlerFactory::ConnectContext called but ctx->operationID is NULL [SLPProxyHand 506]
[Thr 139926708705024] *** ERROR => Unable to open /usr/sap/$[SID:#required]/SUM/sdt/param/sumjava_connectivity [resolved as /usr/sap/SUMjava.js/SUM/sdt/param/sumjava_connectivity]
(2: No such file or directory) [SLPProxyHand 681]

or

[Thr 3968] Thu Jul 13 23:07:18 2017
[Thr 3968] *** ERROR => Unable to open C:\usr\sap\$[SID:#required]\SUM\sdt\param\sumjava_connectivity [resolved as C:\usr\sap\ABC\SUM\sdt\param\sumjava_connectivity]
(13: Permission denied) [SLPProxyHand 668]
[Thr 3968] *** ERROR => ConnectContext for /lmsl/sumjava/PJD failed [HTTPProxyHan 703]

or

[Thr 140640438269696] Mon Aug 27 12:26:16 2018
[Thr 140640438269696] HTTPHandlerManager : HTTP Handler found for /lmsl/sumjava/<SID>/index.html
[Thr 140640438269696] *** ERROR => Authentication failed [DefaultOpera 383]
...
[Thr 140640437212928] *** ERROR => Unable to check directory
(2: No such file or directory) [OsUtilux.cpp 804]
[Thr 140640437212928] *** ERROR => No Connection Data found in /usr/sap/<SID>/SUM/sdt/param/sumjava_connectivity [SLPProxyHand 703]
[Thr 140640437212928] *** ERROR => ConnectContext for /lmsl/sumjava/<SID> failed [HTTPProxyHan 721]
[Thr 140640438269696] Access /resources/sap/m/themes/sap_belize/library.css in /usr/sap/<SID>/SUM/sdt/htdoc//resources/sap/m/themes/sap_belize/library.css
[Thr 140640437212928] Mon Aug 27 12:26:29 2018[Thr 140640437212928] *** ERROR => No Connection Data found in /usr/sap/<SID>/SUM/sdt/param/sumjava_connectivity [SLPProxyHand 703][Thr 140640437212928] *** ERROR => ConnectContext for /lmsl/sumjava/<SID> failed [HTTPProxyHan 721]

or

      [Thr 19] *** ERROR => No Connection Data found in /usr/sap/<SID>/SUM/sdt/param/sumjava_connectivity [SLPProxyHand 729]
      [Thr 19] OperationResults: ResultValue = 127
      [Thr 19] , KeyValueList contains 3 elements
      [Thr 19] description = Start SUMJAVA
      [Thr 19] = exec: /usr/sap/<SID>/SUM/sdt/../jvm/jre/bin/java: cannot execute [Exec format error]
      [Thr 19] exitcode = 126
      [Thr 19] , List<CIMObject> empty[Thr 19] , no ErrorMessage
      [Thr 22] *** ERROR => Unable to update username from LocalTrustData [DefaultOpera 76]
  • You are not able to start SUM.


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Environment

  • SAP Netweaver release independent
  • Microsoft Windows Server

Keywords

Command, execution, failed, Worker, No, such, file, directory, , KBA , BC-UPG-PRP , Upgrade Preparation , BC-OP-NT , Windows , BC-CCM-HAG , Host Agent , Problem

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