SAP Knowledge Base Article - Public

2502547 - Unable to add Dashboard Tiles to the homepage since the Homepage V3 upgrade

Symptom

Users are unable to add Dashboard tiles to their Home Page

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

Login as the affected user(s) and access the Home Page

Cause

Homepage V3 Tile Group Permissions have not been assigned to the user(s) under concern

Resolution

Assign the Homepage V3 Tile Group permissions to the required RBP roles:

2017-07-11_14-52-35.png

Additional Checks:

  • Make sure that the Tile is active and has been made available for the Homepage:


    2017-07-11_15-11-50.png

  • It has been added to the desired section in the Home page

    2017-07-11_14-54-12.png

Keywords

Dashboard, Tiles, Homepage, V3, Admin, Center, Manage, Not, Visible, Homepage, Available , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , How To

Product

SAP SuccessFactors HXM Suite all versions