SAP Knowledge Base Article - Preview

2501986 - Authentication errors when using the Neo console client

Symptom

You are trying to execute a command via the Neo console client, but you get a message similar to the following ones:

  • Authorization failed. Please check your user name and password
  • Login failed. Contact your Administrator
  • 401 Unauthorized
  • Wrong credentials. Enter correct user name and password. Note that your user will be locked after 5 consecutive failed authentication attempts.


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Environment

SAP BTP, Neo environment

Product

SAP Business Technology Platform all versions

Keywords

prompt terminal command line tool create-ssl-host business technology platform , KBA , 2-factor-authentication 2-factor , 2 factor , two factor , two-factor , scp , sap cloud platform , BC-NEO-SEC-IAM , Authentication, Authorization(Cloud Platform Neo) , BC-NEO-CMDTOOL , Command Line Framework for SAP Cloud Platform , Problem

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