SAP Knowledge Base Article - Public

2501727 - Extension Fields Not visible In Account Summary

Symptom

Extension fields created for business objects like Opportunities, Leads etc are not visible in the Account Summary.

Environment

SAP Cloud for Customer

Reproducing the Issue

  • Go to the Customer work center.
  • Open any Account.
  • Click the Summary tab at the bottom of the screen.

The summary page opens up but it does not have the extension fields which were created for transactional objects i.e. Opportunity.

Cause

This is a standard system behavior.

Opportunity Extensibility in Account FS is not yet working.

 Currently Ext. runtime does not yet support to have extensions from more than one business object in a printform.

Resolution

Currently only Account extension fields can be added to the account summary, no extension fields of transactional objects (i.e. opportunity) can be added here.

Keywords

KBA , SRD-CC , Cross Components , LOD-CRM-ACC , Account , AP-RC-UIF , C4C UI Framework , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions