SAP Knowledge Base Article - Preview

2499534 - SAP Business Technology Platform account specific requests are possible only on behalf of the Customer ID owning the account

Symptom

SAP Product Support receives a request to change the SAP Business Technology Platform administrator or provide information for a specific SAP Business Technology Platform global account or subaccount.

Support engineer concluded that the request was filed on behalf of a different Customer ID.


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Environment

SAP Business Technology Platform

Product

SAP Business Technology Platform all versions

Keywords

SCP, request, S-User, SAP CP, add, admin, Customer ID, BTP , KBA , cloud platform , security reason , security policy , customer id , BC-NEO-CIS , Commercial Infrastructure , Problem

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