SAP Knowledge Base Article - Public

2498599 - Route Map not loaded while creating Job Requisition from Position Org Chart

Symptom

After user creates Job Requisition from position org chart, the route map is not reflecting all the steps.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Once the Job Requisition is successfully created from Position Org Chart, user find in the Job Requisition details page that the Route is missing steps.

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Cause

This is because the Operator fields which are the approvers in the route map, are not populated by position field mapping business rules.

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Resolution

After manually updating the operator/approver fields and saving the Job Requisition, the Route map will refresh and missing steps will be loaded.

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Keywords

Route, Map, Position, Management, Integration, Missing, Steps, Not, Loaded , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions