SAP Knowledge Base Article - Public

2498522 - How to create Skills through Manage Job Profile Import/Export with Special Characters - SuccessFactors Employee Profile

Symptom

  • How to create skills; 
  • Job Profile Builder; 
  • How to create skills through Manage Job Profile Import/Export? 
  • Import skills; 
  • Export skills; 
  • Description with special characters; 
  • Export with special characters; 
  • Import with special characters;
  • Importing skills through Manage Job Profile Import/Export under Admin Center;
  • Create a skills through the import with the description field containing the special characters.

Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.

Environment

  • SuccessFactors Employee Profile (EP) - Job Profile Builder

Resolution

  1. When we Create a skills through the import with the description field containing the special characters, we need to update the import file with special characters: go to Manage Job Profile Contents Import/Export.

2222.png

1111.png

  1. Once the import is successful, the new created skills will display correctly under Manage Job Profile Content > Skills

5555.png

6666.png

  1. If we perform the export of the newly created skills through Manage Job Profile Import/Export the special characters in the .csv file will be automatically converted to html tags in the export file.

Note: If you export the file, is expected to have special characters in the .csv file.

7777.png

  1. Even if we create the skill manually with special characters when we perform the export of the created skills through Manage Job Profile Import/Export the special characters in the .csv file will be automatically converted to html tags in the export file. Do take note that the content in the description field will be displayed as a paragraph and you need to choose the file  encoding as Unicode(UTF-8) since you are using special characters.

Keywords

create; skills; job; profile; builder; JPB; special; characters; skill; description; skill description; manage; job; profile; import; export; successfactors; employee; profile; EP; LOD-SF-EP   , KBA , LOD-SF-CJ-JPB , Job Profile Builder , Problem

Product

SAP SuccessFactors HXM Core all versions