A Learning user is unable to successfully make an External Request. The following validation error is generated: The External Submission Default Process ID is not defined. Please contact your Administrator
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SAP SuccessFactors Learning
Reproducing the Issue
In the Learning user side, select the Links tile and then:
- External Requests >
- New Request >
- The validation error appears.
The error is due to the Approval Process settings, not configured with any value.
To fix it, in the Learning admin side, click:
- System Admin >
- Configuration >
- Global Variables >
- Approval Process Settings >
5. Select the desired approval processes >
6. Apply Changes.
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