SAP Knowledge Base Article - Public

2497718 - Single-stage application: Candidate not able to Attach Additional Documents post application - Recruiting Management

Symptom

After the application, candidate can't attach additional documents to attachments fields if there is already a document, even though feature "Enable Additional Attachments Post Application" is enabled.

Environment

  • SuccessFactors Recruiting Management
  • Single-stage application

Reproducing the Issue

  1. Candidate applies to a job;
  2. After applying to a job, candidate goes to Career Site -> Jobs Applied -> View Application and Add Attachments;
  3. Field for Attachments is not editable.

Resolution

This is a known limitation in single stage environment. The multi-attachment component owned by Platform is causing this issue. Enhancement will be created with Platform team to address Recruiting specific use cases.

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See Also

SAP Help Portal

KB article 2432476 - Candidate cannot attach document in multiattachmentselection field.

Keywords

RCM-93844, multiattachmentselection, unable to add attachment, candidate, application, Additional Attachments Post Application, View Application and Add Attachments , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions