SAP Knowledge Base Article - Preview

2496689 - 500 Host unknown (check your network and proxy settings) message in SAP Cloud Connector


The SAP Cloud Connector cannot connect to SAP Cloud Platform, similar to the following message appears in the SAP Cloud Connector Administration UI:

500 Host unknown (check your network and proxy settings)

The SAP Cloud Connector log file (<scc>/log/ljs_trace.log) contains the following exception:

Caused by: Name or service not known
 at Method)




SAP Cloud Connector


SAP Connectivity service all versions


Cloud Connector; connect; UnknownHostException; connectivitycertsigning , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.