- Manually added/imported models appear correctly in the Modeler, but they cannot be used in stories any more.
- Previously created stories are not fetching data and stay in "loading" mode.
- All the models based on Live HANA views or Live BW are working correctly.
- When adding a chart into the story, the builder shows: "This chart can no longer retrieve data from datasource".
- After adding a table, you'll observe error like: "EPM model 272500 of query source "TENANT_9"."/t.1M/<MODELNAME>_qs" is not available".
- An input control cannot be added with Filter by Range based on a time hierarchy because error "Failed to initialize" appears.
- SAP Analytics Cloud 2017.11.2
Reproducing the Issue
- Log into your SAP Analytics Cloud tenant.
- Create a new story, use canvas page.
- Add an import data model.
- Add chart into the page and observe in the builder that: "This chart can no longer retrieve data from datasource"
- Add table and try adding dimensions, you'll observe error like: "EPM model 272500 of query source "TENANT_9"."/t.1M/<MODELNAME>_qs" is not available"
- Add input control Filter by RANGE based on a time hierarchy and you'll get a popup with an error message "Failed to initialize"
Expired EPM license caused the inconsistencies of the EPM models in the HANA backend.
If you ecounter the above issue please open a support incident using LOD-ANA-BI component to request our Operations team to update the EPM license.
The issue with the models/stories could be solved by doing an export/import of the affected models.
This action will perform an model regeneration.
- How to find User Assistance for SAP Analytics Cloud?
- Have a question? Ask it here on the SAP Community. Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
- SAP Analytics Cloud > Learning > Guided Playlists
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