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2492687 - CPI: Success Factor credentials using HTTP Adapter


  • Within SAP Cloud Platform Integration (CPI), you are connecting your ERP system to SuccessFactor using the HTTP or SOAP Communication Channel, and not the SF channel.
  • The user credentials Username/Company ID/Password were saved as SF credential type.
  • On the CPI system, you can see the following error in the Message Processing Log (MPL) file:
    "Error = org.apache.camel.component.ahc.AhcOperationFailedException: HTTP operation failed invoking https://<SuccessFactor URL> with statusCode: 401"
    "ResponseBody = The HTTP Basic Authentication format is wrong. <username>@<company id>:<password>, which must be encoded into Base64 text."
  • On the ERP system, you may also see an HTTP 500 error.



  • SAP Cloud Platform Integration (CPI)
  • SAP Hana Cloud Integration (HCI)


Cloud Integration all versions


SAP HCI, SAP CPI, Success Factor, SFSF, HTTP 401, HTTP 500, Credentials , KBA , LOD-HCI-PI-RT , Integration Runtime , LOD-SF-INT , Integrations , Problem

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