SAP Knowledge Base Article - Public

2491907 - Monitor Jobs shows "No results to display" - BizX

Symptom

You do have the Monitor Job permission assigned but when you go to the Monitor Job page you see message "No results to display".

Environment

  • SAP SuccessFactors b1705
  • BizX

Reproducing the Issue

  1. Go to Admin Center | Employee Files and make sure that you have the Monitor Job permission

monitor_job_permission.JPG

  1. Go to Admin Center | Monitor Job
  2. But the Monitor Jobs page does not show any jobs listed

no_results_to_display.JPG

Cause

  • Currently you do not have any jobs for which you are the Job Owner.
  • Remember that the Monitor Job permission will only allow you to see your own jobs.

Resolution

To be able to monitor all jobs in your instance you need the following:

  1. Make sure you have the Monitor Job permission assigned, and
  2. You also have permission Allow users to view all the jobs as per KBA 2489527 - Monitor Jobs: Permission to "Allow users to view all the jobs".
  3. After the permissions are assigned logout and login again for the changes to become effective in your instance.
  4. Also, this may depend on MDF objects. Go and ammend the user's Role > Admin Permissions > Metadata Framework > Read/Write Permission on Metadata Framework &
    Import Permission on Metadata Framework

Keywords

job, monitor, permission, Monitor Job, Monitor Jobs , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HXM Core all versions