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2491718 - Fiori Launchpad Error: Failure - Unable to load groups with 500 Internal Server Error

Symptom

  • After login to the SAP Fiori Launchpad, "Fiori Launchpad Error: Failure - Unable to load groups" error occurs.
  • Error message in response: "No System Alias found for Service <> and user <>" with error code /IWFND/CM_COS/064.

Incident_296834_response.png


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Environment

SAP Fiori Launchpad

Product

SAP Fiori all versions ; SAP S/4HANA 1610

Keywords

SAP Fiori, Launchpad, error, "Failure - Unable to load groups", sap-cache-id, sap/opu/odata/UI2/PAGE_BUILDER_PERS/PageSets('%2FUI2%2FFiori2LaunchpadHome'), 500, ICF, "No System Alias found for Service", /IWFND/CM_COS/064, System Alias,  /n/iwfnd/maint_services, , KBA , CA-FE-FLP-EU , Please use CA-FLP-FE-UI , OPU-GW-COR , Framework , CA-UI2-INT-BE , Please use CA-FLP-ABA , Problem

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