SAP Knowledge Base Article - Preview

2491475 - Pre-installed App Store apps stop working if replaced by VPP managed apps


If an App Store application is installed by a user outside of MDM but then MDM takes management using Volume Purchase Plan (VPP) app with Device ID distribution, the app will not open afterwards.



  • SAP Afaria 7.0
  • SAP Mobile Secure, cloud edition
  • iOS 10 devices
  • VPP applications


SAP Afaria 7.0


VPP, volume purchase, crash, corrupt, fail, device serial number , KBA , MOB-AFA , Afaria , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.