SAP Knowledge Base Article - Preview

2490410 - Check Result "Not Reachable" is shown for On-Premise system on SAP Cloud Connector


While checking the availability of an on-premise system - in which is accessed through Web Dispatcher - the result is showed as "Not Reachable" on Cloud Connector.

*The issue does not occur in case the on-premise is directly accessed by cloud connector.

Error 01.jpg



  • Cloud Connector
  • Web Dispatcher

*The Web Dispatcher is configured in the cloud connector to load balance the requests to on-premise system.


SAP Connectivity service 2.0


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