Customers are receiving the following error message when they apply the Eligibility Rules in Compensation:
Eligibility Rules cannot be applied because of error: com.successfactors.jobscheduler.ScheduledJobExecutionException: com.successfactors.compensation.util.exception.CompensationEJBException: Got error when executing rule for user: 1472877, rule external code: Comp_StartDate, [ERROR CODE]: ERROR_RULE_EXPRESSION, [ERROR INFO]: [Error: could not access: personalInfo; Since missing instance of personalInfo]
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP Successfactors Compensation
Eligibility Rules Personal Information Employee Central Effective Dated Entities , KBA , LOD-SF-CMP , Compensation Management , Problem
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