SAP Knowledge Base Article - Preview

2489865 - Employee History Job Error deadlock (Scheduled Job failed to complete)

Symptom

When running the employee history file in SF the customer gets the below errors:

This scheduled job failed to complete. For details, please contact SuccessFactors customer support.
com.successfactors.jobscheduler.ScheduledJobExecutionException: java.rmi.RemoteException: Wrapped Exception: ; nested exception is:
com.successfactors.sca.service.ServiceLegacyRollbackException: Wrapped Exception: failed to delete Employee History Records.SQLException caught: ORA-00060: deadlock detected while waiting for resource.


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Environment

SAP Successfactors Variable Pay

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Core all versions

Keywords

Employee History File Deadlock This scheduled job failed to complete. , KBA , LOD-SF-VRP , Variable Pay Programs , Problem

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