SAP Knowledge Base Article - Public

2489808 - Application error opening Candidate Summary or a Candidate's Application - Recruiting Management

Symptom

When you click the Candidate Summary for a requisition, an application error is received.

Fingerprint: 13a72dbcc8a0924652b64df94ba1f1c9d89a8810

Error message: java.lang.IllegalArgumentException: Illegal string value 'J'.  Legal values are 'O', 'G', 'T', 'R', 'S', 'V', 'F', 'W', 'Q', 'C', 'GM+'.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting > Job Requisitions
  2. Click the Candidate Summary for any requisition
  3. An application error is received.

OR

  1. Go to Recruiting > Job Requisitions
  2. Click the Candidate Summary for any requisition
  3. Open a candidate's application
  4. Receive the error

Cause

The above error message is shown when the "J" operator role is used in any permission block in the Job Requisition Template or Job Application Template.

Resolution

The J operator role is a technical user generated automatically by the system when the requisition template is uploaded. It should not be used in any permission block (feature permission, button permission, or application status permission) in any of the Recruiting templates.

Removing the tag <role-name><![CDATA[J]]></role-name> from the permission blocks will solve this issue.

Keywords

13a72dbcc8a0924652b64df94ba1f1c9d89a8810, Illegal string value 'J', error, candidate summary, application. , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions