SAP Knowledge Base Article - Public

2489033 - Development goal missing from Employee Files - CDP

Symptom

Some development goals appear in Employee Files while others do not

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Career Development Planning

Reproducing the Issue

  1. Go to Employee Files
  2. View the Development portlet
  3. View that some goals will display in one Development Plan
  4. View that another Development Plan displays none of the goals

Cause

The XML template needs the following switch to appear in Employee Files

  <switches>
    <switch for="development-scorecard-show-all-goals" value="on" />
  </switches>

If switch value is "off" or the switch does not exist in the XML template then Dev Goal has to be added manually and there should be an option to Add Development Goal to Scorecard.

  <switches>
    <switch for="development-scorecard-show-all-goals" value="off" />
  </switches>

Image was taken from Demo environment

Add development Goal in Scorecard.PNG

Resolution

  • Have a partner add the development-scorecard-show-all-goals switch to the Development Plan XML Template.
  • Product support can also make this change with a SCR, see KB article 2252618

Keywords

SF, success factors, CDP , KBA , LOD-SF-CDP-TMP , Template Management , LOD-SF-CDP-SCR , Software Changes, Services, Provisioning etc. , Problem

Product

SAP SuccessFactors HXM Suite all versions