SAP Knowledge Base Article - Public

2488275 - "Unescaped quote detected" error within User Connector

Symptom

The User Connector fails when there are unexpected quote symbol(s) within the data feed file. An example of the error is as follows:

com.plateausystems.connector.api.ConnectorException: Error while reading content of file :user_data_akzonobels01.txt. Unescaped quote detected at line - 233

Last successfully processed line number – 54

Caused by: java.io.IOException: Unescaped quote detected at line - 233.

Last successfully processed line number - 54

Environment

SAP SuccessFactors Learning

SAP SuccessFactors HXM Suite

Cause

When the files does not escape the quotes properly in the data, then the issue occurs.

Resolution

If there are unexpected quote symbol(s) contained as part of data then you will need to have to escape it with another " quote which will resolve the issue.

For example communi""cation instead of communi"cation.

Keywords

quotes, double quotes, user connector, Unescaped quote detected , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions