SAP Knowledge Base Article - Public

2488183 - Customer/Partner cannot access MDF Statistic Tool or MDF Integrity Check Tool (Debug)


  • Customers or Partners cannot access the MDF Statistic Tool or MDF Integrity Check Tool in Provisioning
  • They try to run the job in Provisioning but nothing happens


  • BizX Platform

Reproducing the Issue

  • Log into Provisioning
  • Select company instance ID
  • Click on MDF Integrity Check Tool or MDF Statistic Tool
  • Nothing happens 


  • This is a provisioning feature which was built by ENG team for Support and Ops team for investigation and not customers/implementation partners.

  • This was included in the 1705 release notes since customers need to be aware of the tool even though they dont directly run it 


  • This behavior is expected


  • MDF
  • Debug
  • "MDF Statistic Tool"
  • "MDF Integrity Check Tool"
, KBA , LOD-SF-MDF , Metadata Framework , LOD-SF-FWK-PRV , Provisioning Changes , Problem


SAP SuccessFactors HCM Suite 1705 ; SAP SuccessFactors HCM Suite 1708