SAP Knowledge Base Article - Preview

2487988 - TOTPLoginModule Not Sending Passcode


You are having some issues with the TOTP Login Module and when you run a troubleshooting wizard trace file you are receiving below error beside our module:

1.   REQUISITE   ok   exception   true   Policy script method onFirstStageLogin aborted the login: Passcode cannot be sent via SMS or email. Please contact system administrator.
        #1 UserMappingMode = VirtualUser



  • Release Independent
  • SAP NetWeaver


SAP Composition Environment all versions ; SAP NetWeaver all versions


TOTPLoginModule , Passcode , onFirstStageLogin , Policy script method aborted the login, Passcode cannot be sent via SMS or email , Please contact system administrator, UserMappingMode , VirtualUser, NWA , KBA , BC-IAM-SSO-OTP , One-Time Passwords and Access Policies , Problem

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