SAP Knowledge Base Article - Preview

2487702 - Duplicate Activity is Getting Created With Phone Activity

Symptom

When user is creating a ticket with notes information through live activity (CTI) pane, SAP Hybris C4C is creating duplicate note activity along with phone activity.


Read more...

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

KBA , SRD-FIN-CLM , Cash and Liquity Managment , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.