SAP Knowledge Base Article - Preview

2486957 - Mobile fingerprint / touch ID authentication not working when using Multiple Profile feature [SF MOB]


  • Fingerprint / touch ID authentication not working when using multiple profile feature in SAP SuccessFactors Mobile app
  • Only the first user can use the fingerprint in the SF app
  • The SF app is requesting for Password after the fingerprint



SAP SuccessFactors Mobile


SAP SuccessFactors Mobile all versions


fingerprint,  touch id, mobile app, sf mobile app, multiple profile, Biometric, Technologies , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.