An application error occurs when a candidate is trying to accept the Data Privacy Consent Statement.
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SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Login to the career portal
- Create an account
- Click on "Read and Accept the data privacy" option
- An application error appears with the following fingerprint=027aaaf27cc8c328eaba82863f9be55066c8f8e4
After looking in SPLUNK: of a null object loaded from local variable 'countryVersionMap'
"while trying to invoke the method java.util.Map.get(java.lang.Object) of a null object loaded from local variable 'countryVersionMap' java.lang.NullPointerException: while trying to invoke the method java.util.Map.get(java.lang.Object) of a null object loaded from local variable 'countryVersionMap'"
This means that a configuration is missing, and as per RCM Handbook, a Data Privacy Statement for internal or/and external candidate should be created in Admin Center. When no data privacy statement is configured, this error will show up.