Users are unable to login to the instance using their new password which was imported via User data import
SuccessFactors: BizX Platform
- Go to Admin Center
- Open Password & Login Policy Settings
- The option "Case Sensitive (recommended)" is disabled.
To fix this issue, we need to enable "Case Sensitive (recommended)" under Password & Login Policy Settings page.
SuccessFactors do not recommend Case-insensitive password as it poses security risk.
Note: Enabling the password option to be "Case Sensitive (recommended)" will force ALL users to change their passwords.
Password not working, login issue, new password, password import , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem