SAP Knowledge Base Article - Preview

2484106 - Why Does the Partner Function Require an Entry for a Field that is Not Flagged as Mandatory? - Solution Manager

Symptom

The "mandatory" box was unchecked for a partner function field on ITSM or CHARM documents on the CRM Web UI, but when saving the error "Enter [partner function]" still appears, ie. "Enter Reported by".

2957747 - Error.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

Mandatory field, Partner Determination, Minimum value, Partner required, CRM configuration, ITSM, ChaRM, partner determination procedure, enter requester, enter reported by, enter, partner function, mandatory, crm ui , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , Problem

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