When the New Hire fills panels during New Employee Step the following error occurs:
"An error has occurred. Please return to the home page to continue accessing your account. If the error still appears, close the browser and re-start Onboarding..."
SAP SuccessFactors Onboarding
Reproducing the Issue
- Start New Employee Step
- Fill up information in some panels and click Next
- Get the error.
This type of errors have many and different causes linked to panel configuration.
In this example the error is linked to Country picklist.
The country picklist was set from wrong section (Global Database)
To resolve the issue select Country picklist from Table Mapped database.
If at any sytage user gets similar error when filling up a panel, please go trough all fields to check configurations and data type.
2439969 - Error - The parameter 'username' must not contain commas. Parameter name: username
On Boarding, OBD, Onboarding 1.0, SuccessFactors , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem