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2479488 - General SSLEngine problem on Cloud Connector - unable to find valid certification path to requested target

Symptom

It is not possible to connect the Cloud Connector to an SAP Business Technology Platform subaccount. The Cloud Connector shows the error "General SSLEngine problem" and the logs contains the following exception:

sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target


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Environment

SAP Cloud Connector

SAP Business Technology Platform

Product

SAP Connectivity service 2.0

Keywords

General, SSLEngine, problem, Cloud, Connector, IllegalStateException, SSLException, closed, DecoderException, SSLHandshakeException, SunCertPathBuilderException, unable, find, valid, certification, path, requested, target

2377425 What ports need to be open in a firewall for connection with SAP Cloud Connector and what IP Addresses at SAP does it connect to?
, KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , Neo to On-premise Connectivity service , Problem

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