SAP Knowledge Base Article - Public

2477290 - Workflows "Access Browse Catalog" and "Access Simple Catalog Search" cannot be found for custom roles in LMS

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Administrators using custom roles may notice that these two workflows can no longer be selected to add them to the custom roles:

workflow_custom_role.PNG

However the same workflows are still showing for default system roles:

workflow_default_role.PNG

Environment

SAP SuccessFactors Learning Management System (LMS) - All Supported Versions since 1702

Reproducing the Issue

  1. Go to System Admin> Security> Role Management
  2. Select a custom role
  3. Navigate to the Workflows tab
  4. Click "Expand all" and search for these workflows
  5. They are not showing
  6. Go to "add one or more from list" and click "expand all" if it is showing
  7. These two workflows are not showing either

Cause

The workflows "Access Browse Catalog" and "Access Simple Catalog Search" were retired in past versions of the LMS and this is why they are no longer supported and therefore cannot be added to custom roles.

Resolution

In order to allow the users browsing the catalog without issues the pre-requisites user workflows are "Access Advanced Catalog Search" and "Access Calendar of Scheduled Offerings". This is expected since the "Access Browse Catalog" and "Access Simple Catalog Search" workflows were retired.

The old workflows (that were retired) are now showing in the customer's instance as "Access Advanced Catalog Search" and "Access Calendar of Scheduled Offerings" in the custom roles that already exist.

new_workflows.PNG

For new custom roles being created, the administrators will need to use the workflows  "Access Advanced Catalog Search" and "Access Calendar of Scheduled Offerings".

Please Note: The workflow "Access Advanced Catalog/Library Search" is also a requirement to view user Recommendations Tile.

Keywords

SAP; SuccessFactors; Learning; SF; Roles; Workflows; disappeared; Access Advanced Catalog Search; Access Calendar of Scheduled Offerings; Access Browse Catalog;  Access Simple Catalog Search; Access Advanced Catalog Search; Access Advanced Library Search; Recommendations Tile , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-CAT , Catalog , How To

Product

SAP SuccessFactors Learning all versions