SAP Knowledge Base Article - Preview

2476108 - User is not found in Web UI partner field input help search - Solution Manager

Symptom

  • SM_CRM Input Help Search of document partner field shows no results for expected user.
  • Search returns results not including expected user. 
  • Business Partner search results do not include expected user.


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

ITMS, ITSM, Employee, BP, Business Partner, Message Processor, Expected user, , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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